Our Infrastructure is provided, hosted and managed by Sizwe Africa IT Group, who provides the very best in technical infrastructure and security operations. Data Centre is located in Samrand, South Africa. Sizwe's data centre maintains the highest level of security around the clock with Security Operations Centre continuously monitors all services in and out of the Data Centre, multiple CCTV points, secure and monitored entries and exits.
Sizwe maintain an optimal operating environment of between 19 – 22°C with fire detection and suppression, multiple generators in conjunction with municipal power and solar grid supply direct to facilities in the Data Centre. Sizwe Managed Data Centre has multiple redundant connections to peering partners, ensuring multiple routes are always available, All our hardware is configured to run 24 x 7 x 365.
Mamazalacom monitors cloud infrastructure and services using our internal management and monitoring software. Any outages or abnormal threshold breaches are reported to on-call engineers 24/7/365
Customers may use built-in monitoring tools provided on our Jelastic cloud dashboard or create their own monitors, however, in these instances’ engineers are not notified and if required clients must contact support using the methods outlined above.